Colored Contact Lenses FAQ

Prescription Verification

Do I need a prescription to buy colored contact lenses?

Yes. In the United States, colored contact lenses are considered contact lenses even if they are intended for cosmetic use only. A valid contact lens prescription may be required before your Bubcolor order is shipped.

What if my colored contact lenses are 0.00 power?

Even if you choose 0.00 power, colored contact lenses still sit directly on the eye. For safety and compliance, you may still need a valid contact lens prescription or your eye care professional’s information.

How do I complete prescription verification?

After placing your Bubcolor order, you may be asked to upload a valid contact lens prescription or provide your eye care professional’s information for prescription verification.

Will prescription verification delay my order?

Your colored contact lens order will be processed after the required prescription verification is completed. To avoid delays, please make sure your prescription or eye care professional information is accurate.

What happens if I cannot provide a valid prescription?

If prescription verification cannot be completed, we may need to place your order on hold, cancel it, or issue a refund according to our order review process.

Product & Wearing

Are Bubcolor colored contact lenses suitable for daily wear?

Bubcolor colored contact lenses are designed for beauty and comfort, but wearing time may vary by individual. Please follow your eye care professional’s advice and do not wear the lenses longer than recommended.

What does 0.00 power mean?

0.00 power means the colored contact lenses do not provide vision correction. They are intended for cosmetic color effects only.

How long can I use one pair of colored contact lenses?

Please follow the replacement cycle shown on the product page. For example, if a product is marked as “6 Months,” it refers to the recommended replacement cycle after opening, under proper lens care and storage.

What should I do if my eyes feel uncomfortable?

Remove the colored contact lenses immediately if you feel dryness, redness, pain, irritation, blurred vision, or discomfort. Do not continue wearing them. Please consult an eye care professional if the symptoms continue.

Can I sleep or swim while wearing colored contacts?

No. Do not sleep, swim, shower, or bathe while wearing colored contact lenses. This may increase the risk of eye irritation or infection.

Colored Contact Lens Care

How should I clean and store my colored contact lenses?

Always wash and dry your hands before touching the lenses. Clean and store your colored contact lenses with fresh contact lens solution in a clean lens case. Do not use tap water, saliva, or reused solution.

Can I share my colored contact lenses with someone else?

No. Contact lenses are personal items and should never be shared with others, even for a short time.

Do I need to clean the colored contact lenses before first use?

Yes. We recommend soaking and rinsing the lenses with fresh contact lens solution before first use. Always follow the lens care instructions and your eye care professional’s advice.

How often should I replace my contact lens case?

We recommend replacing your contact lens case regularly and keeping it clean and dry when it is not in use.

Shipping, Returns & Orders

Where do you ship Bubcolor colored contact lenses?

We currently ship Bubcolor colored contact lenses to the United States. Shipping availability may vary depending on your address and order details.

How long does colored contact lens shipping take?

Order processing and delivery times may vary. Please refer to our Shipping Policy for the latest estimated processing and delivery times for your Bubcolor order.

Can I return colored contact lenses?

For hygiene and safety reasons, opened, used, worn, or tried-on colored contact lenses cannot be returned. Unopened and unused items may be eligible for return according to our Return & Refund Policy.

What should I do if I received the wrong or damaged item?

Please contact Bubcolor customer service as soon as possible with your order number and clear photos of the item and packaging. We will review the issue and help you with the next steps.

How can I contact Bubcolor customer support?

You can contact Bubcolor customer support through our Contact Us page or by email. Please include your order number so we can locate your order and assist you more quickly.